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Main Users, Secondary User and Followers Assignations

In this article, we'll explain what are the main and secondary user of a listing, how this fields behave, and how to assign any of them, as well as followers, to one or multiple listings.

A listing can have users assigned in the following categories:

  • Main User Assigned - It refers to the user in charge of that listing
  • Secondary User Assigned - Is that one that will help and contributed during the acquisition process. This user assignation is not mandatory
  • Follower - These are the users interested in the listing for any reason. There may be any amount of them. If you want to know more about what it means to follow a listing, click here

Automatic User Assignations

When some actions are performed in a VDP which has no assigned main user, the person who triggered the action is automatically set as the VDP main user. Some of this actions are:

  • Send the first VDP message
  • Create the first task
  • Change listing stage for the first time

How to manually assign a user

By clicking on the Assign Main User or Assign Secondary User buttons, the Select Users to Assign modal window will appear:

Users-to-assign-02

The system allows to assign no more than one user as Main or Secondary User to a listing.

Inactivated users will not be displayed in this list

Inactive users

Inactive users already assigned as Main or Secondary users, will still show in the VDP, until you reassign to a new user

If you have many listings assigned to inactive users, you will want to perform a Batch Action reassigning to a new user

Assign Users and Followers as a Batch Action

You may assign new Users/Followers to multiple listings at the same time through the platform Batch Actions. If you want to learn more about the Batch Actions, click here.

Assign Followers as a Batch Action

In the followers case, this feature only allows you to assign new followers to the listings. In case you want to remove any follower from a listings, you will have to do it through the VDP.